We offer online Showcase Tutorials that are 100% FREE for everyone! Regardless of whether you’re already a Showcase customer, or you’re just doing some due diligence on our features, you can book a tutorial on a time and date that suits you.
We love to show off what we can do, therefore we love to give demos of our product!
Just answer a few short questions about your business & industry, pick a time and date that suits and we’ll create a customer demo that helps bring Showcase to life for exactly your situation.
Email firstname.lastname@example.org for more info.
We offer Showcase customers the opportunity to host live, in-person training at your office.
A senior member of our Customer Success team will host a half-day workshop for your Showcase users. This training will be tailored for your unique requirements but generally includes:
These sessions cost $345.00* + travel costs.
* + tax where applicable
For help 24 hours a day please email us: email@example.com
We respond to all helpdesk emails within 24 hours. Guaranteed!
For customers on our Enterprise Plan we provide telephone helpdesk services free of charge. Ask your Showcase Account Manager for a DDI if you don’t already have one.
If you’re not on our Enterprise Plan but would like access to a telephone helpdesk please ask us about our Telephone Helpdesk Supplement.
For an extra $24 per month on your subscription you can call us direct for telephone support as much as you want.
We know that you care about how your information and the information we have about you is used and shared, and we will do so carefully and sensibly.
The Showcase Workshop platform is built on top of Amazon Web Services (AWS) products. AWS is an industry leader in security for cloud computing. For more information see: http://aws.amazon.com/security/
Our platform is the subject of independent source code audits, penetration testing and infrastructure audits.
Amazon AWS Datacentres are compliant with many government and industry standards such as PCI DSS Level 1, HIPAA, ISO 9001 as well as many dozen more.
Every Showcase User has a unique log in and password – this means their access can be blocked or revoked at any time should they leave your company or organisation.